Privacy Policy
Last updated: Oct 24, 2026
1. Data Collected
The following personal data may be collected when using the Flompt application:
- Email address and username
- Profile information (name, bio, profile picture)
- Content you create and share (prompts, comments, messages)
- App usage data and interactions (likes, bookmarks, follows)
- Device information (model, operating system, unique identifiers)
- IP address and approximate location (country/city level)
- Advertising identifiers (IDFA on iOS, GAID on Android) - only with your consent
- Date of birth: used only to confirm that you meet the minimum age and to unlock age-restricted features; it cannot be changed after it is set
- Sign-in data from Google or Apple if you choose to sign in with them: the identity token, your account identifier and email address, and for Apple the name you choose to share
- Voice messages you record and photos or videos you send in direct messages
- Purchase and subscription status received from the App Store or Google Play through RevenueCat; we never receive your card details
- Bug reports you send: device model, operating system version, app version and any screenshot you attach
- If you enable notifications: your push token and a random per-install device identifier
2. Data Usage
Collected data is used for the following purposes:
- Account creation, authentication, and session management
- Providing personalized content recommendations in your feed
- Enabling social features (following, messaging, notifications)
- Improving application performance and user experience
- Providing customer support and responding to inquiries
- Security, fraud prevention, and abuse detection
- Displaying advertisements (personalized or non-personalized based on your preference)
- Analytics and statistical analysis to improve our services
- Sending news about new features and prompt drops by email and push notification, only if you opt in under Settings > Data & ML Consent > Marketing communications, where you can also opt out at any time
3. Feed Personalization
Your "For You" feed is ranked by our recommendation algorithm using only your in-app activity. Personalization is a core part of the Flompt service and is enabled by default; the legal basis for this processing is the performance of our contract with you and our legitimate interest in providing a relevant, useful feed (GDPR Art. 6(1)(b) and (f); KVKK Art. 5(2)(c) and (f)). Signals used include:
- Content you interact with (likes, bookmarks, comments, copies, shares)
- Creators and topics you engage with or follow
- How long you view content in the feed (dwell time)
- Negative feedback you give ("see less", mute, block, report)
No third-party or cross-app tracking data is used for feed ranking. You can turn personalization off at any time in the app under Settings > Data & ML Consent > Personalization (your right to object); you will then see a non-personalized feed ranked by overall popularity and freshness.
Usage statistics
We count how the app is used so that we can run and improve Flompt and show creators how their posts are doing. While you are signed in, the app records when a session starts, which posts you view and for how long (including how much of a video plays), and when you copy or share a post, together with the screen it happened on, the app version, your platform and your country (taken from our network provider; your IP address is not stored for this). The legal basis is our legitimate interest in operating and improving the service (GDPR Art. 6(1)(f); KVKK Art. 5(2)(f)). It does not depend on the Analytics consent, which covers PostHog.
- Raw records are kept for 90 days and are read only to compute daily totals
- Daily totals hold no names or identifiers and are kept indefinitely
- Creators see totals for their own posts (views, reach, watch time, completion rate); they never see who viewed a post
- Staff and test accounts are left out of the totals
You can object at any time in the app under Settings > Data & ML Consent > Object to usage statistics (GDPR Art. 21). From then on the app sends nothing for statistics, and the raw records we hold about you are deleted at once; totals already computed without identifiers are not affected. Under KVKK you can also apply to us as described in the KVKK notice (Art. 11 and 13).
4. Data Security
The security of your personal data is our priority. We implement industry-standard security measures including: TLS encryption for all data in transit, passwords stored only as Argon2 hashes (never as plain text), media files stored encrypted at rest on our storage provider's disks (DigitalOcean Spaces, 256-bit AES-XTS full-disk encryption), regular security audits and vulnerability assessments, access controls and authentication mechanisms, and secure cloud infrastructure hosted in the EU (DigitalOcean, Frankfurt).
5. Third Party Services
We use the following third-party services to provide and improve our application. These services may collect and process data according to their own privacy policies:
- RevenueCat (RevenueCat Inc., USA): Manages subscription and credit purchases made through the App Store / Google Play, processing purchase receipts and an app user identifier. Privacy Policy: https://www.revenuecat.com/privacy
- Google AdMob (Google LLC, USA): Advertising platform that may collect advertising identifiers (IDFA/GAID), device information, and approximate location to show relevant ads. You can turn personalized ads off under Settings > Privacy & Security > Personalized Ads. Privacy Policy: https://policies.google.com/privacy
- Expo Push Notifications (650 Industries Inc., USA): Delivers push notifications using device push tokens, via Apple and Google notification services. Notifications travel from Expo's push service to Apple Push Notification service (Apple Inc.) on iOS and Firebase Cloud Messaging (Google LLC) on Android; these receive your device push token and the notification content. Privacy Policy: https://expo.dev/privacy
- Sentry (Functional Software Inc., USA): Error tracking service that collects crash reports, device information, and anonymized usage data to help us fix bugs. Privacy Policy: https://sentry.io/privacy/
- PostHog (PostHog, Inc.; data is processed in the EU region — Frankfurt, Germany): Product analytics. While you are signed in it runs only if you have accepted the Analytics consent; that consent also lets our own servers keep interaction-event and session records used to improve the product and your recommendations. Before you sign in, nothing is sent unless you turn on the switch on the guest privacy screen (Profile > Privacy); until you decide, a small number of events from the current session (currently up to 30) is held in the app's memory only, never written to storage, and discarded when you close the app or decline. If you then sign up or sign in and Analytics is accepted, the events held from that session are sent and linked to your account; if you decline, they are deleted. Data processed: the path of screens you open, sign-up steps, sign-in and sign-out, views of the subscription or credit screen and the outcome of a purchase attempt, content publishing and AI image generation events, copying or sharing prompts, and rewarded ad views; plus device model, operating system, app version, language, time zone, location derived from your IP address, and your subscription tier and account creation date. For signed-in users these events are linked to your account's internal identifier; before sign-in only a temporary per-device identifier is used. Prompt text, message content, search terms, your email address, and your username are not sent. You can turn this off in the app under Settings > Data & ML Consent > Analytics, or with the guest privacy switch before sign-in. On flompt.app, PostHog runs only after you accept analytics cookies (see the Cookie Policy). Privacy Policy: https://posthog.com/privacy
- Resend (Resend Inc., USA): Transactional email delivery such as verification codes and account emails, processing your email address. Privacy Policy: https://resend.com/legal/privacy-policy
- OpenAI (OpenAI, L.L.C., USA): Automated content moderation; the text of submitted prompts and comments, together with the public URLs of their images, is sent to the OpenAI moderation API before publication. These inputs are not used to train OpenAI's models. Privacy Policy: https://openai.com/policies/privacy-policy
- Google Gemini API (Google LLC, USA): The engine behind our AI features. It is used to: (a) generate vector representations from the text of shared prompts (title, summary, body, tags) for semantic search and similar-content suggestions, and to process the search term you type in real time when you search; (b) assign invisible automatic topic labels to shared content — this step processes the content's text and up to four of its images, and content rejected in moderation is never sent; (c) generate and edit images in AI Studio — this processes the image prompt you write along with any source and mask images you upload; (d) the optional prompt improvement feature. Your user identifier, email address, and IP address are not included in these requests. Because we use the paid tier, Google does not use this content to train its models; it retains it for a limited period solely to detect abuse. Privacy Policy: https://policies.google.com/privacy — API terms: https://ai.google.dev/gemini-api/terms
- Replicate (Replicate, Inc., USA): Runs some of the image generation and editing models in AI Studio; it processes the image prompt you write along with any source and mask images you upload, and your user identifier is not sent. Privacy Policy: https://replicate.com/privacy
- DigitalOcean (DigitalOcean LLC): Cloud hosting and storage of user-uploaded media; data is stored in Frankfurt, Germany. Privacy Policy: https://www.digitalocean.com/legal/privacy-policy
- Cloudflare (Cloudflare Inc., USA): Content delivery network and security; publicly visible media is cached at edge locations. Privacy Policy: https://www.cloudflare.com/privacypolicy/
- Google Sign-In (Google LLC, USA) and Sign in with Apple (Apple Inc., USA): optional sign-in methods. We receive the identity token, your account identifier and email address (for Apple, also the name you choose to share); we never receive your password. Privacy policies: https://policies.google.com/privacy and https://www.apple.com/legal/privacy/
- KLIPY (USA; GIFs in messages and comments): the search terms you type when looking for a GIF and your app language are sent to KLIPY through our servers; the GIFs you view in messages and comments (on flompt.app too) are loaded from KLIPY's servers, which therefore see your IP address. Privacy Policy: https://klipy.com/support/privacy-policy
We do not sell your personal data. Apart from personalized advertising via AdMob (which you can turn off under Settings > Privacy & Security > Personalized Ads, and which may qualify as 'sharing' under some US state laws — see our Do Not Sell page), we do not share your personal data for advertising purposes. If our practices ever change, we will update this Policy in advance and ask for your consent where the law requires it. Your personal data will not be shared with other third parties except when required by law.
6. Cookies and Tracking
Our mobile application uses the following tracking technologies:
- Local Storage: To save your preferences, authentication tokens, and app settings
- Analytics: Product usage events to improve our service — collected only if you enable the Analytics consent, and linked to your account's internal identifier; see the Third Party Services section above for details
- Advertising Identifiers: IDFA (iOS) and GAID (Android) for ad personalization - only with your explicit consent via App Tracking Transparency on iOS or in-app settings
You can reset your advertising identifier or opt out of personalized ads in your device settings or within the Flompt app (Settings > Privacy).
7. Data Retention
We retain your personal data for as long as necessary to provide our services:
- Account data: Retained while your account is active and for 30 days after deletion request
- Content you create: Retained while your account is active, permanently deleted upon account deletion
- Messages: Retained for 1 year after last activity or until you delete them
- Log data and analytics: Retained for 90 days for security and debugging purposes
- Images you create with AI Studio: Kept on our servers for 7 days after they are downloaded to your device, for content-safety review, then deleted; if never downloaded, kept for at most 30 days (legitimate interest: GDPR Art. 6(1)(f), KVKK Art. 5(2)(f))
- AI Studio prompts: the text you write is kept for 90 days for abuse review, then deleted. It is kept longer only while a report about it is still open, or for up to 6 months when our safety filter refused it, so that an account decision based on it can still be appealed. The record of the generation itself (model, cost, date) is kept for cost reporting
- Backup data: Retained for 30 days before permanent deletion
- Date of birth: for as long as your account exists
- Voice messages and message media: like messages, 1 year after last activity or until you delete them
You can request immediate deletion of your data by contacting us at [email protected].
8. Children's Privacy
Flompt is not intended for children under the age of 13; in the European Economic Area, if your country's digital consent age (13-16 depending on the country, per GDPR Art. 8) is higher, that age applies. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at [email protected]. We will take steps to delete such information from our servers.
9. International Data Transfers
Our primary infrastructure is hosted in the EU (Frankfurt, Germany). Some of the service providers listed in Section 5 process data in the United States. Where data leaves your jurisdiction, we ensure appropriate safeguards are in place:
- Appropriate safeguards under applicable EU data protection law (GDPR Chapter V) for transfers from the EU/EEA
- Appropriate safeguards under KVKK Article 9 for transfers from Turkey
- Data Processing Agreements with all third-party service providers
These transfers rely on the safeguards above rather than on your consent. You can request more information about the safeguards we use by contacting [email protected].
10. Account and Data Deletion
You can delete your account and all associated data at any time. Here's how:
- Open the Flompt app on your device
- Go to your Profile tab (bottom right)
- Tap the Settings icon (gear icon in the top right)
- Scroll down to the 'Danger Zone' section
- Tap 'Delete Account'
- Confirm your decision by entering your password
- Your account and all data will be permanently deleted
When you delete your account, the following data will be permanently removed:
- Your profile information (username, email, bio, profile picture)
- All prompts you have created and shared
- All comments and likes you have made
- All messages and conversations
- Your followers and following lists
- All bookmarks and saved content
Data retention after deletion:
- Account data is retained for 30 days after deletion request (for recovery purposes)
- After 30 days, all data is permanently and irreversibly deleted
- Backup data is purged within 30 days of account deletion
If you cannot access the app, you can also request account deletion by emailing [email protected] with your registered email address.
11. Your Rights
Under GDPR, KVKK, and applicable data protection laws, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data ('right to be forgotten')
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or for marketing
- Right to Withdraw Consent: Withdraw consent at any time for processing based on consent
- Right to Lodge a Complaint: If you believe your rights have been violated, you can complain to the Turkish Personal Data Protection Board (Kişisel Verileri Koruma Kurulu, kvkk.gov.tr), to the data protection authority of your EU/EEA country, or to the UK Information Commissioner's Office (ico.org.uk).
To exercise any of these rights, write to [email protected] from the e-mail address registered to your Flompt account (users in Turkey may also write to [email protected]). We respond within 30 days; for complex requests EU law allows two more months, and we will tell you if we need them. Under KVKK, if we reject your request, answer it insufficiently or do not answer in time, you may complain to the Personal Data Protection Board within 30 days of learning our answer and in any case within 60 days of your application.
12. Machine Learning and Service Improvement
When you give explicit, separate consent (Settings > Data & ML Consent), the following may be used to train and improve our recommendation and content moderation models:
- The text and tags of prompts you publish as PUBLIC (private prompts are never used)
- Pseudonymized interaction signals such as likes, copies, saves and dwell time
- Pseudonymized session-level behavioral patterns (foreground sessions, app version, locale)
How we pseudonymize
Before any data reaches the ML training pipeline we replace your user ID with a pseudoId derived as HMAC-SHA256(userId, daily_salt). The salt rotates daily, which means if the salt store is breached today, prior days' pseudoIds cannot be re-derived. Pseudonymized data still counts as personal data under KVKK / GDPR — it is not anonymous — but it is significantly safer than raw identifiers.
We commit to the following:
- Output filtering — models do not emit user prompts verbatim as their own output
- No sale or licensing of training data to third parties
- If we add a third-party ML subprocessor (e.g. fine-tuning provider), this Policy will be updated and your consent re-requested
- Withdrawing consent in Settings stops all future training inclusion. Already-trained models are not retrained, but no new rows from you enter the pipeline
ML training consent is separate from feed personalization (Section 3): declining it does not affect your personalized feed — it only keeps your data out of model training. If you decline, the service still works fully for you.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page, updating the 'Last updated' date and, for significant changes, telling you by an in-app announcement or email at least 30 days before they take effect. We encourage you to review this policy periodically.
14. Contact Us
Flompt is operated by Kubilay Karaçar, an individual based in Istanbul, Türkiye, who is the data controller of the personal data described in this Policy. For legal notices and requests from authorities, write to [email protected]. If you have questions about this Privacy Policy or want to exercise your rights, contact us:
For users in Turkey (KVKK): you can also apply with a secure or mobile electronic signature, or by e-mail from the address registered to your Flompt account (Communiqué on the Procedures and Principles of Application to the Data Controller, Art. 5). Requests are handled free of charge within 30 days.